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I am a Voluntary (Non-Regulatory) participant and my case has been taken to Team. A decision was made that I do not agree with, can I do anything about it?

I am a Voluntary (Non-Regulatory) participant and my case has been taken to Team. A decision was made that I do not agree with, can I do anything about it?

Yes, a Step 1 Review can be requested. A step 1 review is where the clinical monitoring team is asked to review a previous decision. Participants will be required to  complete the “Review of HPRP Decision” under the “Documents” section of this website, have their provider complete it and mail the form to their case manager within 9 business days of the Team decision for a step 1 review. Participants should provide information they want considered that supports their request.