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What are my rights if I feel I am being treated unfairly and I believe HPRP and/or providers are being unreasonable?

What are my rights if I feel I am being treated unfairly and I believe HPRP and/or providers are being unreasonable?

If you disagree discuss these concerns with your HPRP case manager. Following this discussion, if you feel the need to discuss your concerns further, your case manager will provide you with forms and instruct you on how to proceed with a written review request, pursuant to Policy 405.00 (pg. 11 of the Handbook). (Participants who are being monitored pursuant to a Consent or Final Order are not eligible for the review process.)